Lately, a hike in the cancellation of flights has been seen. The apparent reason behind this is the global pandemic. However, the other reason for the cancellation is the imposition of new lockdown measures by several states, making it difficult for airlines to operate. The DGCA has been asked by the supreme court to respond to a plea seeking directions to airlines for giving a full refund of these canceled flights. 

Some examples are like West Bengal has banned flights from Delhi, Mumbai, Chennai, Pune, Nagpur till July 19. Several tickets have been cancelled without giving any reason. The West Bengal government has tightened the restrictions and again imposed a full lockdown again from 9 July. 

The Air Passengers Association of India filed a plea before the Supreme Court on the issue of cancellation of flight tickets as a whole which is not restricted to Kolkata flights and said that the airlines are resorting to the use of credit shell. Using this credit shell, the passengers can book their flights with the same airlines in the future (within one year). This is a mechanism deployed by the cash-strapped airlines to retain their flyers. 

A notice has been issued to the civil aviation and DGCA by justice Ashok Bhushan seeking their replies on pleas. 

The rules clearly say that the tickets being canceled during the lockdown period will be refunded. Now officially there is no lockdown period and the second phase of the unlocking has begun. So, there is no clarity on what will happen to tickets being canceled from now onwards. 




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